Official Support Page

BBS Wellness AI Support

Support information for BBS Wellness AI, a school-based reflection and wellbeing app by Bina Bangsa School.

Developer Contact Email:
development.asd@binabangsaschool.com

About the App

BBS Wellness AI is a school-based app that helps students with reflection, healthy habits, guided wellbeing tools, and goal tracking. The app may also include AI-guided reflective conversations and school support content.

Need Help?

Please contact the developer team if you need help with:

sign-in or account access issues
technical problems or bugs
questions about app features
privacy or data requests
reporting inappropriate or unsafe content

Important Safety Notice

BBS Wellness AI is intended for school wellbeing support, reflection, and guided self-management. It is not a medical device and does not provide medical diagnosis, treatment, crisis response, or emergency services.

If a student may be at risk of self-harm, harm to others, or is experiencing an emergency, contact local emergency services immediately and notify a parent, guardian, trusted adult, or the school counselor right away.

Privacy and Data Requests

For questions about privacy, personal data, correction requests, or deletion requests, please contact: development.asd@binabangsaschool.com

Please include the app name BBS Wellness AI and enough detail for the request to be reviewed.

Response Time

We aim to review support requests within a reasonable time. Response times may vary depending on school holidays, weekends, or the complexity of the issue.